Lesson 1: A financial firm should not
have an employee in a key control position who is fundamentally disgruntled
with the company. This can easily occur as a new person is integrated
into an existing management team.
Lesson 2: Firms should do their best to smooth an employee's
transition into a new position. Financial firms should not accept intolerance
of a control person by the control person's superiors or other business
colleagues. By the nature of the job control people are not the best buddies
of line business managers and indeed it would be questionable if they
were.
Lesson 3: Firms should by and large avoid dual reporting
relationships. Where such relationships are necessary, and they of course
are necessary from time to time, for example in respect of the internal
audit function, senior management must make a huge effort to minimize
ambiguities so that it is clear which manager has responsibility for what
and that both managers will be held accountable if the employee does not
perform well.
Lesson 4: An executive, however talented, should never,
never be given responsibility for both the front and back offices of a
trading operation. The front and back offices should always report separately
as high up in the organization as possible.
Lesson 5: Only in the most extraordinary circumstances
should a lone wolf proprietary trading operation be permitted. There are
substantial safety and soundness advantages to a trading group. It is
harder for a trader to hide fraud in a trading floor, bull pen environment.
In addition, a lone wolf proprietary trading operation almost never can
earn sufficient revenue safely to justify the kind of quality middle and
back office risk management personnel and systems that are necessary for
safe operation.
Lesson 6: Employment arrangements that encourage traders
to take exceptional risks should be highly discouraged, if not outright
prohibited. Indeed, at the heart of many safety and soundness problems
are employment incentives that are skewed the wrong way. I must say that
here is a critical area where the legal function can play an immensely
important role in the whole safety and soundness fabric of the bank--
and that is in the employment contract area. Insisting that employment
contracts come through legal, and that they meet certain standards, which
your general counsel's office sets, can be one of the key contributing
factors in safer financial services firms.
Lesson 7: Be extremely skeptical of a
trader who wants to employ new trading strategies, particularly in a small
regional bank where the entity has no natural edge in the area. It is
one thing for a smaller organization to allow trading in a known commodity,
say wheat futures in Kansas. It is quite another to allow trading in foreign
currency at a small bank in the suburbs, for example.
Moreover, it is essential for management to have a meticulous understanding
of the trading strategy used and the modeling techniques and infrastructure
employed before allowing the strategy to be employed.
Mathematical models are complex whether used in a trading or risk management
context. I found several times in recent years that the models used were
often new and that minute errors in creating the models or populating
them with information could make dramatic changes in what they predicted.
I have also found that in fact, few people really understand the models
fully and they tend not to be vigorously or effectively audited.
This is really a big issue for banks and regulators going forward. In
future years models will become even more a part of the fabric of financial
companies, particularly as entities grow in size. It is going to be ever
more critical to insist that these models be understood and fully and
effectively audited.
Although models are typically not within the legal counsels official purview,
to my mind the legal team in a bank is often one of the sharpest areas
analytically, and I would encourage you to review models and make comments
wherever possible. Frequently, it is someone outside the modeling team
with analytical skills and a bigger picture viewpoint that makes the best
comments.
Lesson 8: Do not rely on outward appearances. Sometimes
it does not mask an inward grace.
Lesson 9: Never tolerate bullying, particularly of control
personnel. Here is yet another area in which the general counsel's office
should have an important role to play -- and that is reviewing and commenting
on, if not creating, personnel policies. These policies and procedures
should not allow bullying of any bank personnel but of course particularly
control personnel. And, for those banks where the compliance function
is under the general counsel, this is of course a key policy area that
should be monitored by the general counsel's minions for compliance.
Lesson 10: Beware of an employee who is too ingratiating.
Lesson 11: Where an entity engages in proprietary trading,
merely "good" systems are not good enough. For proprietary trading,
and indeed perhaps for all trading, state of the art systems should be
required.
Lesson 12: A counterparty should not allow itself to
be bullied by a clien.. Here again, to the extent that the general counsel
helps create the personnel policies and/or monitors them for compliance
this is an area where policies should be clear and strongly enforced.
Lesson 13: Traders should not be permitted to be lavishly
entertained by counterparties. Again, this is an area where the general
counsel can help in both the rule writing and compliance areas.
Lesson 14: No employee should ever be permitted to get
around the 2 week vacation rule in any way. When you are a bank employee
and out of the office for 2 weeks, you should sever all ties to your business
responsibilities. Again, here is an area where strong policies and compliance
would have been greatly helpful.
Lesson 15: Control personnel should understand their
responsibilities and should be admonished to fulfill their responsibilities
with great vigor to the absolute end of any inquiry, and of course I am
including legal personnel here.
Lesson 16: A company must have top quality control and
risk personnel.
Lesson 17: Key risk control personnel
must have backbone, and must have the ability to, indeed must be encouraged
to, forcefully tell the chairman and where appropriate the board of directors
when they smell smoke. Here the general counsel can play an absolutely
critical role. Because in most firms the general counsel is highly regarded
and has access to the chairman and the board, the general counsel has
the opportunity to emphasize areas of concern.
In my experience, often risk control personnel smell smoke early but they
do not have the position within the company and are by no means encouraged
to take the career-threatening step at times to walk into a senior office
and express their views with sufficient force.
My own sense is that the level of the senior risk manager in too many
companies is not sufficiently high so that the kind of vigorous debate
of major risk issues that is necessary actually takes place at the top
of the house.
All of you as risk mitigators for this critical part of our economy have
incredibly hard jobs to fulfill. You all over the years will have to tackle
extraordinarily tough problems that will be crucial to the well being
of your institutions.
However, knowing you as I do from my decades of work in this area, I am
certain that you will continue to be world leaders in your tough but important
job. Thank you for inviting me here to speak today.